MyMD Personal Medicine | Frequently Asked Questions  
 
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An interview with Dr. Richard MacDonell:

 

Questions about MyMD

 

What is MyMD about and how does it differ from traditional medical practices?

 

It’s all about improving service to my patients. MyMD provides minimal office wait time, 24/7 telephone access to your personal physician, and same or next day scheduling. Practice size is limited so that individualized care and service can be enhanced. MyMD patients sign a membership agreement and are charged an annual fee for personalized service.

 

What if I am a current patient and I don’t want to join MyMD?

 

I understand this type of program may not be suitable for everyone. I would truly hope you can join.  If MyMD is not a good fit for you, I will help you transition to another qualified provider in our community. Our office will also provide referrals upon request.

 

Why the annual fee?

 

My goal is to better balance patient’s needs with the cost of providing a higher level of service.  The annual fee provides patients with service such as on-time appointments, same day or next day service, and 24/7 phone access to me as your personal physician. Because practice size will be limited from over 1,500 patients to approximately 350, more individualized care and service can be delivered to you. 

 

How do I join MyMD?

 

Patients sign a membership agreement and are charged an annual fee for personalized service. Just call my office and I will be happy to assist you. For fee information, click here.

 

When can I sign up?

 

Right now. Your payment guarantees your membership; established patients will be given priority for joining MyMD.

 

Do I have to make one annual payment?

 

Under the terms of the Membership Agreement you may elect to pay annually or through automatic debit.

 

Am I still responsible for co-pays and deductibles?

 

Yes, per your insurance agreement and the Medicare rules.

 

What happens if I leave after signing up for MyMD?

 

You may terminate your Agreement with MyMD at any time with (30) thirty days written notice.  Upon termination, any fees paid in advance will be refunded on a prorated basis as of the effective date of the termination. 

 

Why is it important that a doctor have hospital privileges?

 

Patients deserve continuity of care both in and out of the hospital. As your personal physician, I know your history, personality and preferences, which accompany you to the Critical Care Unit, Medical Ward or office. Hospital privileges mean I have passed a strict peer and formal credentialing process just to be eligible. These privileges give me the ability to coordinate hospital care among specialists and bring a collaborative medical history to all members of the team.

 

Is a doctor’s Board Certification in Internal Medicine important?

 

Board Certification means your doctor has passed a nationally recognized qualification exam in this specialty of medicine. Not all doctors are Board Certified.

 

What is a doctor of Internal Medicine (Internist)?

 

This is a specialty of medicine that treats adult patients 18 and older throughout their lifetime.  Internists are involved in coordinating your care among specialists. They provide a unique, comprehensive approach to all your health care problems. I do not deliver babies or treat children, and I do not perform surgery. However, I do perform preventative health advice, cardiac risk assessment, exercise stress testing, pulmonary function testing and dermatology procedures.

 

Why do I need an Internist?

 

We all need a doctor who can serve as the point person, someone who coordinates our care among specialists and follows up on unfinished health issues. An internist will navigate the complex medical system on your behalf.  It’s important to have a doctor who serves as your advocate and facilitates your care.  As someone who knows you personally, we are usually the first and last line of defense for the patient. Internists are often the first to either diagnose or help direct a patient to the appropriate specialist when a health issue is beyond our scope of expertise.

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